Customer story
How Jason's Cabs automated their whole operation.
A busy local cab firm swapped spreadsheets, phone calls and cash-ups for a connected stack - WhatsApp, Xero and Revolut, all wired into Transport Plus.
- 12+ hrs
- Admin time saved every week
- 90%
- Bookings now handled over WhatsApp
- Same day
- Payments reconciled, down from 4 days
- 0
- Invoices raised by hand
The challenge
Growth was outpacing the paperwork.
Jason's Cabs had built a loyal customer base across the city, but the back office was creaking. Bookings arrived by phone, text and the occasional shout across the office. Fares were jotted onto paper dockets, typed into a spreadsheet at the end of each shift, and then re-keyed again into the accounts.
Drivers waited days to be paid while cash was counted and matched against jobs by hand. Invoices for account customers went out late, and every month-end turned into a scramble. Jason knew that taking on more work meant drowning in even more admin - unless something changed.
The solution
Three integrations, one connected workflow.
We connected the tools Jason's team already knew to Transport Plus, so a single booking flows all the way through to a reconciled payment - with no one re-typing a thing.
Bookings & customer comms
- Customers request and confirm rides directly in a WhatsApp chat.
- Automated pickup, driver-on-the-way and arrival notifications.
- No more missed calls or manual booking entry during peak hours.
Xero
Accounting & invoicing
- Every completed trip raises an invoice in Xero automatically.
- Payments and payouts reconcile without any double entry.
- Month-end accounts now close in minutes instead of days.
Revolut
Payments & payouts
- Customers pay instantly through Revolut the moment a trip ends.
- Driver payouts run automatically from the Revolut Business account.
- Cash handling and end-of-shift reconciliation all but eliminated.
The outcome
A ride now books itself on WhatsApp, invoices itself in Xero and pays everyone through Revolut before the driver's even back on the road. I got my evenings back, and we've grown without hiring a single extra person in the office.